Community Connect Labs was looking for executive leadership for its engineering team, and we provided our Founder and Chief Technology Officer, Eric Stone, to be the lead on a Census outreach platform based on RapidPro and Twilio.

For the first month, we helped in scaling the SMS platform to deliver over 11 million Census messages per day. Additionally, we were able to re-architect some of the subsystems and staff more team members in QA, React.js and Python.

In addition to SMS outreach, CCL also has an AI-powered chatbot, which can deliver questions and answers about the census in 30 languages. The bot system, located at, is the underlying machine-learning architecture that is integrated with RapidPro. We helped achieve production scale with failover and high availability, and we continue to expand the product offering.

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